Return Policy

Brick Return Policy USA Customers

We want you to be completely satisfied with your Brick purchase. If for any reason you are not happy with your product, you can return it within 30 days of the delivery date for a full refund.

Return Guidelines:

  1. Eligibility: Items must be returned within 30 days of delivery.
  2. Condition: Please ensure that the product is in its original condition and packaging. Any accessories or included items must be returned as well.
  3. Refund Process: Once we receive your returned item, we will inspect it. If it meets our return criteria, we will issue a full refund to your original payment method within 5-7 business days.
  4. Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received.

How to Start a Return:

  1. Contact our support team at hello@getbrick.app to initiate your return.
  2. Provide your order number and the reason for the return.
  3. We will provide instructions on how to ship the item back to us.

Brick International Customer Return Policy

We do not accept international returns and all sales are final. 

Thank you for giving Brick a try!