Your questions
FAQs
We're here to help - please reach out to hello@getbrick.app if you have further questions.
How is Brick different from Apple’s existing Screen Time controls?
Screen Time limits are easy to bypass — tap 'skip' and you're back in. Brick creates physical separation, requiring a rescan to exit, which reinforces intention and keeps temptation out of reach.
Can’t I just delete the app or find a workaround?
We’ve been there too, which is why we built Brick with Strict Mode to close the loopholes and prevent deleting the app or changing settings to unbrick.
What’s included with a Brick purchase?
Your purchase includes both the physical Brick and full access to the Brick app — no subscriptions, no extra fees. Buy once, use forever!
Does Brick ship internationally?
Yes! We ship worldwide. Most countries have duties and taxes calculated and prepaid at checkout. If you don’t see them listed, you may need to pay import taxes, customs, or fees upon delivery.
We partner with Passport Global, Inc. as the Seller of Record for select markets including the EU, UK, Australia, New Zealand, Norway, Singapore, and Switzerland. By ordering, you agree to their terms of sale.
Is my phone compatible with Brick?
Brick currently works with iPhones running iOS 16.2 or later. We’re working on Android support — sign up here to get updates when it’s ready!
What can I block with Brick?
You can block any iPhone app (except Phone, per Apple’s emergency policy) and certain Safari websites from Apple’s approved list. You can also create up to five custom modes — for work, family, sleep, gym, or anything else.
What happens if I lose my Brick?
Accidents happen — so we offer five Emergency Unbricks in the app that will automatically unblock all apps.
Do you track which apps I block?
No — all blocking information is stored locally on your iPhone. We can’t see or access your block lists.
How do I Brick my phone without the device?
Simply hold down on the Brick button in the app for 3 seconds to Brick your phone from anywhere. You will still need the physical device to unbrick.
Where can I get support for using my Brick?
Check out this page for support resources!
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